1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Place an order-Name, phone number, delivery address, and M-Pesa transaction details.
• Apply to become a dealer-Name, contact information, business details, and any other information you provide in your application.
• Contact us-Information you provide via phone, email, or our contact forms.
• Browse our website-We may collect non-personal information such as your IP address, browser type, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including delivery coordination.
• To communicate with you regarding your orders, inquiries, or dealer applications.
• To improve our products, services, and website experience.
• To send you promotional updates and special offers (only if you have opted in).
• To comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party partners who assist us in operating our business (e.g., delivery partners, payment processors like M-Pesa). These partners are bound by confidentiality agreements.
• Legal Compliance: When required by law, regulation, or legal process to disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a customer in Kenya, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your privacy.